Telegram bot, done for you
Your customers already open Telegram every day. A bot meets them right there: it takes an order or a booking, answers common questions and hands complex conversations over to a manager — without installing yet another app.
What the “Telegram bot” project includes
The solution scope we usually plan for a project — the final feature set is fixed at the brief.
Conversation flow
We plan what the bot asks and in what order, so customers get to an order in just a few button taps.
Orders and bookings
The bot shows the catalog, services or available times, collects contact details and passes the request straight to you or your CRM.
Payments in Telegram
Customers pay for their order without leaving the chat, and the bot confirms the payment and sends a receipt.
Mini app in the chat
For large catalogs, we open a full interface right inside Telegram — with photos, filters and a cart.
Handoff to a human
An unusual question goes to a manager together with the chat history, so customers don't have to repeat everything.
Broadcasts and reminders
Updates on order status, bookings and promotions — by segment, so subscribers only get what interests them.
We build a Telegram bot for orders, bookings and support: it takes requests and payments, replies 24/7 and takes the load off your managers.
Telegram bot development: when a bot beats an app or a website
A bot works well where your audience already uses Telegram actively and is used to messaging you. It needs no installation, sign-up or password: the customer taps “Start” and immediately sees the menu. For repeat orders, bookings, answers to common questions and status notifications, this is often the shortest route — and a noticeably more affordable one than a mobile app.
But a bot won’t replace a website: people who don’t know about you yet won’t find it in search, and a long catalogue in a chat is inconvenient without a mini app. If a significant share of your customers don’t use Telegram, the bot will be an additional channel rather than the main one. What usually works best is a combination: the website brings in new customers, and the bot keeps those who have already bought.
Telegram bot development cost: what it’s made of
A simple bot with buttons, answers to frequent questions and a request form is a small project. The price grows with the scenarios: a product catalogue, a cart, payments, choosing a booking time, order history. Every new customer path has to be thought through, with errors and unexpected replies anticipated, and then tested on real people before the bot is released to subscribers.
Integrations also affect the estimate separately: a bot that pulls free slots from your booking system, checks stock levels or passes orders to your accounting software takes more work than a bot that sends a request to a manager’s chat. If you need AI-powered answers to free-form text, we allow time for setup and testing so the bot doesn’t make things up.
How Telegram bot development works
The foundation of a bot is its dialogue map: we sketch every branch from the greeting to payment and order cancellation, and agree on the copy. Tone matters for a good bot: it should sound like your company, keep things short and never leave a customer at a dead end without a “Back” button or a way to reach a person. This is the easiest stage to cut unnecessary steps.
We connect the finished scenarios to your systems and payments, and set up a panel where you can change the menu, prices and broadcast texts yourself. You test the trial version in your own Telegram together with your staff, after which we launch the bot and place links on your website, social media and printed materials. After launch we look at the steps where customers drop off and refine the flow.
This is custom development, done for you: we run a brief, describe the features, design around your business logic, and agree the design, timeline and estimate before work starts. We take on the architecture, development, integrations and launch.
Cost and timeline depend on the scope — we estimate individually for the task, not from a single price list. After launch we stay in touch: support, improvements and product development.
Build your project and see the estimate
Choose the type, the features you need, the design tier and the timeline — you’ll see a preliminary price range and duration. We fix the exact estimate after a short brief.
What matters in the “Telegram bot” project
We build the solution around what actually moves your business and your processes — not for the sake of it.
Payment right in the chat, without redirecting to third-party pages
Hands the conversation over to a real manager when the bot can't help
Menus and buttons instead of free text — customers don't get lost
Broadcasts to subscribers based on their interests and order history
Let’s discuss your project: Telegram bot
Describe the task in a short brief and we’ll come back with an estimate of scope, timeline and cost. Free, no obligation.
What the project includes
The full cycle — from idea and design to launch and support, by one team with a transparent estimate.
Questions about the “Telegram bot” project
How long does it take to build a bot?
It depends on the scenarios. A simple bot for requests and common questions takes weeks, not months; a bot with a catalog, payments and integrations takes longer, and we fix the timeline after the brief.
Can the bot understand questions written in people's own words?
Yes. We can connect AI that answers from your knowledge base: services, prices, terms. We limit it to that information and keep the option to hand the conversation over to a manager.
Can the bot be connected to our CRM or booking system?
Yes, if the system has a way to exchange data (an API). The bot will pull up-to-date information from it and send requests straight into it, with no manual copying.
Telegram bot: how much does it cost, done for you?
The price depends on the scope: we estimate by features, design and timeline. Describe the task in the calculator on this page to get a “from–to” range, and after the brief we fix the exact estimate. Payment in stages.
Who owns the code and the result?
You do. Once the project is complete and paid for, we hand over the source code, access and documentation. Support and further development can stay with us — by agreement.
We also build websites for others in the “Apps” niche
Shall we discuss your project?
Tell us about the task — we will come back with an estimate of scope, timeline and cost. Free and with no obligation.